Updated 26 March 2020
John’s Cromar’s Arboricultural Company is open for business during the COVID-19 pandemic.
All our employees are working remotely. Our ‘distributed office’ therefore remains operational, accepting and processing existing instructions.
We would like to assure our clients that we continue to work as normally as possible, consistent with HM’s Government and NHS advice, during this difficult period. Our physical work is mainly interacting with trees rather than people. Although it is always great to meet our clients face-to-face, the pace of business and personal life often precludes this, even under normal circumstances.
In some cases I have gone 20 years and through multiple instructions without meeting my client. Our business relationships have been none the worse for the extended separation.John Cromar, our lead tree consultant
Under the current coronavirus restrictions, our company policy is:
- to avoid all face-to-face contact with clients
- to avoid all personal airspaces; this includes not entering any indoor residential property
- to maintain a 3m person-to-person separation if physical interaction is unavoidable
We cannot accept instructions if your trees are only accessible by going through your indoor living area (for instance, if the tree is in the back garden of a terraced house with no other access). We will, however, do our best to assist you in some other way; please contact us and we can discuss your situation.
Our personal green spaces are likely to become even more valuable during this period of social distancing. We look forward to assisting with the management of these sites, and in some small way thereby contributing to the solace we all require.